- We are not responsible for any lost or stolen merchandise incurred upon return shipping.
- We accept returns or exchanges on any undamaged, unused items within 7 days of delivery date, after 7 days all sales are final.
- Returns must include all original receipts, tags and accompanying packaging.
- All shipping are non-refundable, and are at the expense of the customer. For customer enjoy free shipping upon purchases over £200. In case of return, we need to deduct £28 on shipping when refund.
- For customer did not receive the parcel in 3 weeks and leaded to the parcel return to us on our expense, we need to charge £28x2=£56 on shipping.
- Refunds will be processed in the form in which the returned product was received.
- Please allow up to 10 days for your refund to process.
- We reserve the right to refuse any returned item that does not meet our return policies.
- All sale items are final.
Unit E9, Rm B, 8/F, Excelsior Building, 68-76 Sha Tsui Road, Tsuen Wan, N.T., Hong Kong.
Tel : +852 6189 1644
Email : email@example.com